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Here to Help in the Wake of Florence

How to prepare

September 18, 2018

As Hurricane Florence comes ashore, our thoughts and prayers go out to those of you in its perilous path. In the midst of potential significant winds, life-threatening storm surge, catastrophic flash flooding and excessive rainfall, your safety is our primary concern. Please stay informed and take precautions to protect yourself, your loved ones and property.

If you're in a location where time still permits, protect your property by closing all windows in your home and autos; put vehicles in a garage or carport, if available; and secure items on your property, such as patio furniture.

All Florence-related claims may be reported directly to your insurance company. Locate your insurance policies, including company contact information and policy numbers, and keep them with you or readily available.

You may also contact McGriff Claims Central at or call 800-990-4228.


  • Make temporary repairs to protect property from further damage. Save all receipts and do not throw away damaged property. Take pictures.
  • Be very careful about choosing contractors to make repairs as disreputable contractors can take advantage of unsuspecting clients. Do not sign assignment of benefits forms for contractors or restoration companies. This can result in excess charges not covered by insurance.
  • An adjuster will be in touch as soon as possible. Jot down their name and number. Many times insurance companies hire independent companies to assist with the large number of claims.
  • If you cannot operate your business at the same location, keep all receipts for the extra expense of relocating. Coverage for these expenses will be reviewed in the settlement process.

More information here for you and your family in this special edition of Personal Insurance Insights(opens in a new tab).


Rest assured, we'll do everything we can to support you through the storm and recovery efforts. Thank you and stay safe.

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Insurance products and services offered through McGriff Insurance Services, LLC, a subsidiary of TIH Insurance Holdings, LLC, are not a deposit, not FDIC insured, not guaranteed by a bank, not insured by any federal government agency and may go down in value.

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